WoofWoof Box is a subscription service that automatically renews every cycle. We want to make sure your dogs don't miss a single box! We try to make this very clear on the site when you order or log into your account, but sometimes it gets missed.

You can log into your account, then go to your subscriptions page to update or cancel an upcoming renewal of your subscription at any time. Please email This email address is being protected from spambots. You need JavaScript enabled to view it. if you need help adjusting your subscription, we're always happy to help!

You can pay using Visa or MasterCard. We also accept payment through PayPal.

If you commit to a longer length of tail wagging boxes, you get the best deal! Preparing ahead of time allows us to make plans with high quality local Australian vendors to put together future WoofWoof Boxes at a great price.

You will be billed on purchase with value depending on the length of the subscription selected. Your plan will automatically renew on the 3rd of the month following the last delivery of your current plan (not to worry, you can cancel the upcoming renewal at any time).

So, for example, if you bought a one-month subscription in May, you will start you next subscription in June. And if you bought a three-month plan in January, you will renew on April 3rd for another 3 months!